1. What is the scope of this document?
2. Which types of personal data does "This is not a scooter" collect about me?
"This is not a scooter" collects and processes two types of personal data:
The personal data that you communicate to us
We collect and process all personal data that you choose to communicate to us when you register to use our services, such as:
The personal data that our systems collect
We also collect and process certain types of information automatically, whenever you interact with us in order to allow you to use our services (for example, tracking the location of your device during use to validate your right to rent a scooter) or improve your experience on our Website and/or App. When you visit our Website and/or App, cookies may be installed on your browser software to obtain certain usage data when your web browser accesses our Website and/or App. We will also obtain certain usage data as other content served by and on behalf of "This is not a scooter" on other websites.
Those usage data are the following:
"This is not a scooter" will also collect a copy of your ID in order to process requests addressed to us regarding your privacy rights in accordance with point 8 below.
3. For what purposes will "This is not a scooter" collect and process my personal data?
We collect and process personal data when it is necessary for operating, providing or improving our services offered to our users. In particular, we collect and process personal data in order to:
"This is not a scooter" will always ask for your prior consent before processing your personal data for any other purpose. You will give your consent by taking a positive action (such as ticking a box) and will be free to withdraw your consent at any time.
4. Who are the recipients of the personal data collected about me? Does "This is not a scooter" share those data with third parties?
If one or some or your personal data might be shared to third parties other than specified above, you will receive notice and will have the choice not to allow your data to be shared.
5. How long does "This is not a scooter" keep personal data?
"This is not a scooter" only keeps personal data for the time strictly necessary in order to enable the use of our services and/or to fulfil the purposes identified above, and/or to comply with any legal or regulatory obligations.
If you have questions regarding the specific period of storage of your personal data, please contact us by email at (firstname.lastname@example.org).
6. Are my personal data safe with "This is not a scooter"?
Your personal data are stored securely in accordance with the principles set out in General Data Protection Regulation. "This is not a scooter" uses physical, administrative and software-based security safeguards to provide reasonable protection for your personal data.. All electronic copies are encrypted and protected by firewall and information access authorisation controls.
7. Who is responsible for processing personal data?
The controller of personal data is LMTS Holding S.C.A, having its registered office at L-1630 Luxembourg, 21 Rue Glesener, registered with the Trade and Commercial Register of Luxembourg under number B 226.854.
8. What are my rights regarding my personal data?
Subject to limitations set out under European law, Luxembourg law, Swiss law and any other applicable law, you have the right of access, rectification, restriction, opposition, erasure and data portability.
These rights may be exercised by contacting "This is not a scooter" by email (email@example.com) or by mail (LMTS Holding S.C.A., 21 rue Glesener, L-1630 Luxembourg), together with a signed copy of your ID.
If you are not satisfied by the way we address your privacy concerns, you may also file a complaint with the CNPD (Commission nationale pour la protection des données), the Luxembourg supervisory authority for data protection or with the national supervisory authority for data protection in your country of residence.